Guides
Step-by-step guides
Every guide explains something the panel already does, step by step and with the menu’s exact names. They run in the order you walk them: from registering the hotel to reading the monthly charge.
There are 36 guides published today. Each one explains something the panel already does: if it is here, it is built.
Getting started
What yaReserva is, how to set your hotel up, and what it takes to go live.
- What yaReserva is, and what it isn’tA PMS and five ways to sell in one account: what it solves for you, what stays yours, and what it doesn’t do yet.2 min readThe whole panelRead the guide
- Set up your hotel and start sellingThe eight steps of “Set up your hotel”, what each one needs, what yaReserva checks for you, and what the go-live button turns on.3 min read8 stepsSet up your hotel, first in the menuRead the guide
- Add your rooms in a single lineQuick add creates the room type, its numbered rooms and its starting price from one sentence.1 min read5 stepsRooms & rates → Room types → Quick addRead the guide
- Your base price and your first rate planWhere a night’s price starts, how derived rates hang off their parent, and what the matrix does.3 min read5 stepsRooms & rates → Base price and Rate plansRead the guide
Selling
The calendar, seasons, promotions and the rules that move your prices.
- The calendar: price, restrictions and availabilityThe calendar’s three layers, how to change many nights at once without sending a thousand updates, and which season applies each day.2 min read4 stepsRooms & rates → CalendarRead the guide
- Create a promo code or an automatic promotionPercentage or fixed-amount discounts with booking and stay windows, never stacking two discounts on the same room.2 min read5 stepsRooms & rates → PromotionsRead the guide
- Rate sale limits: advance booking, cut-off and length of stayWhen each rate can be booked: how far in advance, until what time for same-day arrival, and for how many nights.1 min read6 stepsRate details → Sale limitsRead the guide
- Revenue rules with limits and price recommendationsGive your rules a floor, a ceiling and a maximum change, accept recommendations night by night, and turn on autopilot with limits.2 min read7 stepsRooms & rates → Revenue rules and Price recommendationsRead the guide
- Revenue cockpit, pace and forecastOccupancy, ADR, RevPAR and pickup night by night, your price against what the area recommends, and how you’re tracking against last year.2 min readRooms & rates → Revenue cockpitRead the guide
The yaReserva ecosystem
The five ways to sell inside the platform: what commission each one carries, who collects, and where the money lands.
- The yaReserva ecosystem: five ways to sellyaReserva.com, the booking widget, your own engine, Connect and Travel Network: what commission each one carries, who collects, and where the money lands.2 min readyaReserva ecosystemRead the guide
- Selling on yaReserva.comThe OTA where your hotel appears to any guest: 15% commission, we collect, we withhold taxes, and we settle with you with the breakdown.2 min readSet up your hotel → Go liveRead the guide
- The booking widget on your hotel’s websiteSelling directly from your own site: 12% commission, you collect in your account, and the commission is taken from that same charge.2 min read3 stepsyaReserva ecosystem → Web Embed → Booking widgetRead the guide
- Your own booking engine over the APIWhen your site already has its own engine and you don’t want the widget: the API that sells against your inventory, with payment always in your account.3 min read7 stepsyaReserva ecosystem → Your own booking engineRead the guide
- yaReserva Connect: what you earn by referring another hotelWhen you have no room, you book at another hotel in the network from your panel and keep part of the commission.2 min read4 stepsyaReserva ecosystem → yaReserva ConnectRead the guide
- Travel Network: selling to travel agenciesNet rates for approved agencies, prepaid or credit bookings, and their account statement with ageing.1 min readyaReserva ecosystem → Travel Network → Sell on Travel NetworkRead the guide
Connecting OTAs
The channel manager: what syncs with Booking and Expedia, what doesn’t, and how much each channel can sell.
- Connecting Booking, Expedia and the restWhat syncs with the agencies, what doesn’t, how to tell whether a change arrived, and what to check when Booking still shows the old price.2 min read3 stepsDistribution & revenue → Connect OTAs and ChannelsRead the guide
- Per-channel caps and releaseHow much of your inventory each channel can sell, whether it shares a ceiling or has its own allotment, and when it hands back what it didn’t sell.1 min read4 stepsDistribution & revenue → Channels → Channel editor → Allotment useRead the guide
- Price per channel and what you actually keepOne adjustment per channel on top of the price, the real net after commissions and taxes, and the floor that stops you selling cheaper than on your agency.1 min readRooms & rates → Channel intelligenceRead the guide
Reservations & stays
From the inbox to check-out: selling, modifying, cancelling, checking in, checking out and closing the day.
- The inbox and a booking’s detailsWhere everything about a booking lives: where it came from, which terms it has frozen in, what has been charged and what is owed.2 min readReservations & stays → ReservationsRead the guide
- Booking by phone and handling a walk-inThe new-booking wizard, the payment methods you can actually offer, and what changes when the guest is already standing at the desk.2 min read5 stepsReservations & stays → New reservationRead the guide
- Changing dates and cancellingWhat happens to the price and the allotment when a booking moves, and what penalty applies on cancellation.2 min read4 stepsReservations & stays → Reservations → the bookingRead the guide
- Check-in, check-out and the end of dayWhat check-in requires, what check-out requires, how the two exceptions are signed off, and what the night audit does while you sleep.2 min readReservations & stays → Front desk and End of dayRead the guide
- Capped overbooking and relocating a guest to another hotelHow far you can overbook each room type, how to see the nights with too many guests, and how to relocate a guest with a record.1 min read4 stepsReservations & stays → OverbookingRead the guide
- Quotes and groupsSending a price with an expiry that the guest accepts and pays by themselves, and blocking rooms for a wedding or a conference.2 min read9 stepsReservations & stays → Groups & agreementsRead the guide
The money
How the guest is charged on each channel, how refunds work, what we charge you and what we pay you.
- How the guest is chargedAutomatic charges from the booking’s policy, the payment link, charging from the panel, and recording what you collected yourself.3 min read2 stepsReservations & stays → Reservations → the bookingRead the guide
- Refunds and no-showsRefunding because you decide to, how much you can refund, and who decides a guest didn’t turn up.2 min read3 stepsReservations & stays → Reservations → the bookingRead the guide
- How to read the monthly chargeFee minus commissions, the subscriptions that don’t credit, the activation that happens once, and which day it is charged.4 min read4 stepsMy yaReserva account → What we charge youRead the guide
- What we owe you and your payout dayThe channels where we collect create a debt to your hotel: what it’s made of, when it enters the payout, and why it’s a separate screen.2 min read3 stepsMy yaReserva account → What we owe youRead the guide
Invoicing
The guest’s invoice, self-invoicing, the payment complement, the global invoice and the month’s folios.
- Tax profile, digital seal and monthly foliosWhat has to be in place before issuing your first invoice, and how many invoices your fee includes.2 min readHotel → Tax profileRead the guide
- Invoicing each booking: automatic or one clickDecide whether the invoices your guests request are issued automatically or come to you for review, and how to cancel one with its reason.2 min read5 stepsReservations & stays → InvoicesRead the guide
- Guest self-invoicingWhen they can request it, from where, and why lodging is always invoiced by you even when we collected.1 min readReservations & stays → InvoicesRead the guide
- Payment complement and global invoiceInvoicing a credit customer in instalments, issuing each payment receipt, and declaring the month to the general public.1 min readReservations & stays → InvoicesRead the guide
Operations
Housekeeping, maintenance, your team and the hotel’s purchasing.
- Housekeeping, inspections and the minibarOccupancy and cleanliness are two separate states: what each one means, how a task moves along, and what happens with what gets consumed.2 min read4 stepsReservations & stays → HousekeepingRead the guide
- Maintenance, out of service and preventive workThe work order, what happens to inventory when you take a room off sale, and preventive plans that generate themselves.1 min readReservations & stays → MaintenanceRead the guide
- Your team: positions, users, employees and shiftsThe difference between who logs into the panel and who works at the hotel, how to invite someone, and how to build the week’s roster.1 min read2 stepsHotel → Team positions, Employees and Shifts & rosterRead the guide
- Purchasing and warehousesPurchase orders with partial receipts, stock derived from movements, and the supplier’s invoice linked in.1 min read4 stepsReservations & stays → Purchasing & warehousesRead the guide
Ready to try it at your hotel?
Signing up is free, and you can try the panel first in the demos.