Earning by referring
When your hotel is full and you send the guest to another one in the network, that sale leaves you a share — and lowers your month's charge.
What it solves
A guest who turns up at a full hotel leaves empty-handed, and the recommendation the front desk makes — "try the one on the corner" — leaves nothing behind. It is a sale that happens anyway, and the hotel that caused it never hears about it.
You notice it in things like these
- The front desk sends guests next door out of courtesy and nobody records it.
- The hotel next door never returns the favour because there is no way to know who sent whom.
How it works
The booking is born in the receiving hotel
It is quoted and booked with the destination hotel's own engine, through its network channel, so its price, its allotment and its stop-sells all apply. For that hotel it is a normal booking, marked with its origin.
The split is sealed at booking
The referring hotel's share is written down at that moment, according to the plan type it had that day. Each hotel sees its own side of the money: the referrer sees what it earns and the seller sees its commission and its net.
Paid online, non-refundable
The guest pays the full amount through a link and the booking is non-refundable: cancelling withholds all of it, whatever the plan. Both rules are stated before the button, and the front desk confirms the guest knows them. If they do not pay in time, the booking cancels itself.
First it lowers your charge, then it is paid out
At month-end, what you earned by referring on bookings that checked out that month, paid and not refunded, is applied against your month's charge. Whatever does not fit is paid to you on your weekly payout day, once: a second close does not pay it twice. The statement spells it out, first what was due and then "$X was paid with what you earned by referring".
Where it lives in the panel
- My yaReserva account
- Plan type & alliances
- What we owe you
The network hotel search and "My Connect bookings" live inside the Ecosystem; here you see what they left behind.
What it needs first
Signing up to the network, saying whether the hotel sells, buys or both.
What it does not do yet
The limits, told by us
- The network screens — search, hotel page, booking and "my bookings" — do not have their own entry in the panel menu yet.
- On the network side, inventory, plans, reconciliation and statements still show sample data and are being rebuilt along with the settlement.
- What is paid with referral earnings does not count as fee saved: they are two things and the statement states them separately.
Carry on here
Shall we walk through it with your hotel on screen?
Half an hour, your rooms and your rates, and whatever questions you have. No commitment and no card.