Notification center
The bell in the panel: what happened while you were not looking, by category, with the urgent things flagged and one click to where it happened.
What it solves
A hotel produces things all day that somebody has to see: a new booking, a charge the card declined, an invoice the tax authority rejected, an unanswered message. If each one lives on its own screen, the one that matters gets discovered three days late.
You notice it in things like these
- A failed charge on a booking is discovered on check-in day.
- Six screens have to be checked every morning to find out whether anything happened.
How it works
By category and by severity
Reservations, stays, housekeeping, money, tax, distribution, ecosystem, messages and system. Filter by category, by severity and by "unread only", and search by text: whoever runs the front desk should not have to read the tax alerts.
Every alert leads to where it happened
Tapping an alert marks it read and opens the booking, invoice or task it is about. An alert that only informs and leads nowhere forces you to hunt by hand for what it just named.
It arrives without reloading
The bell updates itself while the panel is open. Mark one read, mark them all, or delete them, all from the same screen — a list that only grows stops being looked at within a week.
In the hotel's language
What goes out on its own — the monthly charge notice, the alerts for your tax profile submitted, approved or rejected — uses the language on the hotel profile, both in the bell and in the email. There is no request to infer it from, so it is decided once and holds everywhere.
Where it lives in the panel
- Communication
- Notifications
- Notification center
The bell in the header opens the same thing from any screen. What alerts you and through which channel is set in "Notification preferences", the button at the top of this screen.
What it needs first
Nothing: it works from day one, with nothing to set up first.
What it does not do yet
The limits, told by us
- Not every email the system sends travels in the user's language yet: authentication emails and several of the ones guests receive exist only in Spanish. It is measured and being closed template by template.
Carry on here
Shall we walk through it with your hotel on screen?
Half an hour, your rooms and your rates, and whatever questions you have. No commitment and no card.