The copilot
Ask "how is December looking?" from any screen in the panel and get an answer built from your hotel's own numbers.
What it solves
The question the owner asks out loud — "are we doing better than last year?" — is not on any screen in those words. It is spread across three reports you have to open, filter and compare, which is why people stop asking it.
You notice it in things like these
- To know whether the month is going well you open three screens and compare by eye.
- The question "which channel leaves me more" gets answered with a hunch, not a number.
How it works
You ask in plain words
In Spanish or English, from the panel header and without leaving whatever screen you are on. It remembers the thread of the conversation, so the second question can be "and last year?".
Four queries of your own data, and it says which it used
Behind it there are four queries: forward sales, pace against last year, net by channel and margin alerts. The answer states which ones were consulted, so you can go and look at them on their own screen.
It only reads
It does not move a price, cancel a booking or send an email. It answers. Whatever needs changing is changed on its own screen, where it is recorded who did it.
Which hotel is queried is decided by the session
Not the question. There is no way to ask it for another hotel's numbers, however you word it: the hotel comes from who is signed in, never from what the text says.
Where it lives in the panel
- Copilot
It is not a menu entry: it opens from the panel header, on any screen.
What it needs first
Nothing: it works from day one, with nothing to set up first.
What it does not do yet
The limits, told by us
- It answers on those four queries. If the question falls outside them, it says so instead of inventing a figure.
- It needs to be enabled for your hotel; until it is, the panel says so instead of leaving a button that answers nothing.
Carry on here
Shall we walk through it with your hotel on screen?
Half an hour, your rooms and your rates, and whatever questions you have. No commitment and no card.