The difference to understand first
All these channels sell against your same inventory and your same pricing engine. What changes between them — and it’s what every hotelier asks — is who charges the guest’s card. There are two answers, and everything else hangs off them.
| What changes | You collect | yaReserva collects |
|---|---|---|
| Channels | Booking widget, your own engine, payment link and charges from the panel. | yaReserva.com, Connect and Travel Network. |
| Stripe account | The direct-sales one, in your name. | The ecosystem one. |
| How the commission is taken | Withheld in the same charge. What reaches you is already yours. | Deducted when we settle with you, with its breakdown. |
| Tax withholding | No. The charge is yours from the start. | Yes: lodging tax, income tax and VAT, each with its legal basis. |
What commission each route carries
All of them include VAT and the payment-gateway fee inside: you see 15% and you pay 15%, not 18.6%. They are calculated on the booking total and invoiced to you, so they are a deductible expense.
| Source | With a fee | Free plan |
|---|---|---|
| yaReserva.com | 15% | 15% |
| Booking widget (Web Embed) | 12% | 15% |
| Payment link | 5% | 10% |
| Charge from the panel (direct sale) | 5% | 5% |
| Charging other OTAs’ bookings from the panel | 0% | 5% |
| Connect — to the referring hotel | 10% of 15% | 5% of 15% |
When a commission counts
When it is chargeable and the charge is executed, not when the booking is created. The timing is already defined by the rate’s policy — deposit, balance, charge when free cancellation expires — so there’s no need to invent a new date.
- A booking cancelled before the charge never generated a commission, so there is nothing to claim back later.
- A closed month is never reopened: a later refund subtracts in the month it happens.
- If the booking came from a channel that commissions and the guest pays at the hotel, the commission still enters that month’s settlement.