Groups and agreements
The wedding, the conference or the company: a block of rooms held with its rate, its cut-off date and its list of names.
What it solves
A group gets held in a spreadsheet and watched by hand. Nobody releases what has no name two weeks before the event, so the hotel sits on twenty empty rooms it did not sell out of respect for a block the organiser was never going to fill.
You notice it in things like these
- The block is held in a spreadsheet and the booking engine keeps selling those rooms.
- The rooming list arrives and forty bookings have to be entered by hand at the agreed rate.
- The organiser pays it all at once and the payment has to be split across bookings by eye.
How it works
Tentative holds nothing
A tentative group is a conversation, not a hold. On confirmation, the unnamed allotment leaves sale through the same calculation as bookings, so the engine, the agencies, the channel manager and the oversell check all see it the same way.
The cut-off releases by itself
Past the cut-off date, anything with no name goes back on sale without anyone pushing. That is what separates a block from a lost room.
Each name is a normal booking
The rooming list comes in through the same door as everything else, at the block's rate, filling its own allotment without triggering an oversell and linked to the group. Anyone who does not fit in the block does not come in, and the block cannot be shrunk below what already has names.
One payment for the whole group
The organiser's payment is spread from the first booking to the last as payments taken outside. If one part fails, what was applied stays and the failing one is named — undoing what was already applied would leave the whole group unsure what is paid.
Where it lives in the panel
- Reservations & stays
- Reservations
- Groups & agreements
What it needs first
Room types and rates: the block holds by type and night.
Room types
Carry on here
Shall we walk through it with your hotel on screen?
Half an hour, your rooms and your rates, and whatever questions you have. No commitment and no card.