Segments
The label each sale comes in under — corporate, groups, wholesale — so you can price it differently and count it separately.
What it solves
A hotel does not sell the same way to a tourist and to the company across the street. Without a label separating those sales, the corporate price ends up published on the website and the month's report mixes what cannot be compared.
You notice it in things like these
- A company's negotiated rate shows up in the public search.
- There is no way to say how much of the occupancy came from corporate.
How it works
The label travels with the sale
The segment is assigned to the channel and the plan, and from there it travels with the booking. There is no after-the-fact manual classification, which is when things get classified wrong.
A channel with no segment sells without restriction
Leaving it empty is not "none": it is "all". It is the same rule as everywhere else on the channel page, so that empty means the same thing throughout.
When it applies is written as conditions
Each segment carries its rules — groups of conditions where either all must match or just one — instead of a box somebody ticks by hand booking after booking. And it says what happens when they match: whether it is visible, whether it grants eligibility, at what priority, and whether it stacks with another.
Where it lives in the panel
- Distribution & revenue
- Distribution
- Segments
What it needs first
Nothing: it works from day one, with nothing to set up first.
Carry on here
Shall we walk through it with your hotel on screen?
Half an hour, your rooms and your rates, and whatever questions you have. No commitment and no card.