Hotel details
Address, time zone, check-in and check-out times, contact and logo. It looks like a form and it actually decides taxes, hours and your fee.
What it solves
They look like paperwork and they are not. The address decides which lodging tax is charged. The time zone decides when the operating day closes and how long a key is valid. The check-in and check-out times decide what the guest is promised in their confirmation. A wrong field here gets expensive three screens later.
You notice it in things like these
- The system closes the day at an hour that is not the hotel's, and the front desk finds itself balancing yesterday.
- The confirmation promises one check-in time and the front desk another.
- A group with two buildings keeps both sets of books mixed together.
How it works
Setup validates them by itself
Step 1 of the wizard checks address, time zone, check-in and check-out times, and contact, and tells you which one is missing. It is not a form you save with gaps and find broken later.
Each property is its own account
A group with three hotels has three profiles, three fees and three month-ends: there is no group tier and no rooms that add up across them. And each property closes the day in ITS OWN small hours, in its own local time — a hotel with two buildings no longer closes just one a day.
The currency is the one you charge in
The hotel is always paid in its local currency, and the charge goes out in that currency even if the guest is seeing the price in dollars. What they see in another currency is a reference, and before paying they are told the charge will arrive in the property's currency.
Where it lives in the panel
- Hotel
- General
What it needs first
Nothing: it works from day one, with nothing to set up first.
What it does not do yet
The limits, told by us
- "Legal" was pulled from the menu: the screen stored its texts in the browser instead of the backend, so they were lost when you switched computers. It comes back once it is wired up.
Carry on here
Shall we walk through it with your hotel on screen?
Half an hour, your rooms and your rates, and whatever questions you have. No commitment and no card.