How it is turned on
There is no separate switch: yaReserva.com is turned on with the “Go live” button, together with your web sales and the booking widget. Publishing is a decision for whoever runs the hotel, not the front desk.
How the money arrives
yaReserva.com is one of the three ecosystem channels where yaReserva collects. The charge is created in the ecosystem account, not yours, and each payment creates a debt owed to your hotel.
What makes up what reaches you
| Item | What it is |
|---|---|
| Gross | What the guest paid. |
| − Commission | 15%, VAT included and the gateway fee inside. |
| − Withholdings | The state’s lodging tax, income tax and VAT, each with its legal basis. |
| = Net | What enters “What we owe you”. |
And the guest’s invoice
It doesn’t matter who collected: lodging is always invoiced by your hotel, with your seal, because you provide the service. That we collect and withhold from you presupposes exactly that: the income is yours.
- Invoices for bookings that came through yaReserva.com don’t consume your monthly folios.
- The guest can request it themselves on yaReserva.com or in the app, with their booking code and email.