Reservations inbox
Every booking in one list: locator, guest, stay, channel, status, what is left to pay and which room it has.
What it solves
The question asked twenty times a day — "what have I got for Friday?" — is not answered by opening four extranets. And the question asked once — "how do I get my two hundred upcoming bookings in here?" — is the one that decides whether a hotel changes systems or never does.
You notice it in things like these
- Knowing what is arriving this weekend means logging into each agency separately.
- Changing systems means re-entering already-sold bookings by hand.
- Nobody knows how much is still to be collected on bookings that have not arrived yet.
How it works
The balance next to the status
Each row carries locator, guest, stay, channel, status, the payment with what is outstanding, and the assigned room. With filters and export, which is how you prepare the day and balance the month.
Import reviews before it writes
You upload the file and say which system it comes from, and the screen reviews without writing anything: row by row it says whether it is ready, already imported, or in error, and which field is wrong and why — a date it cannot read, a departure before the arrival, a rate that does not exist. It understands the names other systems give their columns and each one's date formats; it never guesses month/day on its own.
It comes in through the same door as agency bookings
Imported bookings are not re-quoted — the guest already has their price — they reduce channel allotments and warn about oversell without blocking. What was already paid is recorded as a payment taken outside, with no commission. And anything already imported from the same system is skipped: uploading the file twice does not duplicate bookings or payments.
The previous system's status rules
Cancelled, no-show and already-departed bookings are skipped with their reason — they are not a file error; in-house ones come in confirmed with a note to check them in at the front desk. The source links the booking to its channel if the name matches one of the hotel's, and with two candidates, to none.
Where it lives in the panel
- Reservations & stays
- Reservations
- Reservations
What it needs first
Nothing: it works from day one, with nothing to set up first.
What it does not do yet
The limits, told by us
- Import takes up to a thousand rows per file and is limited to administrators and managers.
- The previous system does not say how it was paid, so what was already paid is recorded as a transfer with the import's reference.
Carry on here
Shall we walk through it with your hotel on screen?
Half an hour, your rooms and your rates, and whatever questions you have. No commitment and no card.