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Child policy

Age bands — free, a percentage, a flat amount or as an adult — that the nightly price actually honours, at the front desk and in the widget.

What it solves

Almost every hotel has a child policy and almost none charges it the same way twice. Here it is captured once — as age bands — and the price uses it: an infant adds nothing, an eight-year-old pays their percentage, and the one the hotel decided pays as an adult, pays as an adult.

You notice it in things like these

  • Every receptionist charges children a different way.
  • The policy is written on the hotel website and the system charges something else.
  • An adults-only hotel receives bookings with children and has to cancel them by hand.

How it works

  1. Four ways to charge, by age band

    Each band can be free, a percentage of what an adult pays that night, a flat amount per night, or "as an adult". The screen shows what each age would pay before you save.

  2. The percentage is on the adult, not on the total

    A percentage child pays that percentage of what ONE adult pays that night. If an older sibling came in as an adult, the night is re-resolved for adults only, so the percentage is not charged on a price that already included it.

  3. What you did not decide is not given away

    With no policy, no band for that age, or no age at all, the child pays as an adult — which is what was already being charged. Nothing is ever discounted by default.

  4. Search honours admission rules

    An adults-only hotel, or one with a minimum age, rejects those bookings before quoting them, and the widget says so with a proper message instead of a generic error.

  5. Ages travel and are stored

    The widget and the panel's new reservation flow ask each child's age. The age travels in the signed offer, the cart, the hold and the draft, and is stored per room: the re-quote at confirmation gives the same total that was shown. Adults from 18 and children up to 17, across the whole system.

Where it lives in the panel

  1. Rooms & rates
  2. Rooms
  3. Child policy

What it needs first

  • Room types with their capacity, because a child charged "as an adult" counts towards occupancy.

    Room types

What it does not do yet

The limits, told by us

  • The flat amount does not go through the channel adjustment: it is charged the same whoever sells it.
  • Infants still count towards the type's maximum occupancy, even though the cots field is already captured.

Carry on here

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