End of day
The report of what the small hours left behind: which nights were posted, who did not show up, and how occupancy closed.
What it solves
At half past midnight the front desk is still working yesterday, and the server clock has already changed date. If the system closes by the clock instead of by the hotel's operating day, nights nobody slept get posted and the day's occupancy comes out wrong.
You notice it in things like these
- A three-night stay ends up owing six because the night was posted on top of a total that already included them.
- The one who did not show up keeps appearing as arriving, day after day.
- A hotel with two buildings only closes one of them a day.
How it works
Each property closes in its own small hours
The day closes at three in the morning local time of the next day, by the hotel's clock and not the server's. The first version let you close the current day and posted nights nobody had slept; a test caught it.
The departure night is not charged
And each posting carries the night it belongs to, without which a retry would charge the guest the same night again. The closing night stands as the record of what was consumed and as the day's revenue, not as a new charge.
No-shows close through a single path
The close marks them with the same procedure as the desk button — two paths would be two truths — and charges the penalty. If the hotel's grace period has not expired, the close leaves it alone and the next day's looks again.
The report, top and bottom
At the top, each property's operating day and when it closes — in the HOTEL's time — with a warning if it is running late. Below, the last closed days with occupancy, revenue, ADR, RevPAR and no-shows, nights summarised in one figure and pending items one by one, each linking to its booking. An uncalculated ADR shows as a dash, not a zero: zero is a number and a dash is "not yet".
Where it lives in the panel
- Reservations & stays
- Reservations
- End of day
What it needs first
The property's time zone set correctly: that is where the closing hour comes from.
Hotel details
What it does not do yet
The limits, told by us
- There is no "close now" button, on purpose: a manual close at eleven at night would post nights with the desk still open.
Carry on here
Shall we walk through it with your hotel on screen?
Half an hour, your rooms and your rates, and whatever questions you have. No commitment and no card.