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Data and reports

The dashboard

The first thing you see on signing in: how the hotel is doing today, who is arriving, who is leaving and what is left to collect.

What it solves

A hotel's morning starts with the same six questions: how many are checking in, how many out, how is occupancy, how much came in yesterday, how many rooms are ready, and who still owes. Answering them by opening six screens costs half an hour every single day.

You notice it in things like these

  • Today's occupancy gets worked out by counting bookings by hand.
  • The guest arrives and nobody knew they had a balance outstanding.
  • There is an arrival today with no room assigned and it is discovered as they walk in.

How it works

  1. Today's figures, and something to compare them with

    Occupancy, ADR and RevPAR with their comparison against yesterday. And when there is nothing to compare against, no percentage appears: there is no percentage against zero, and a "+100%" that really means "yesterday there was nothing" discredits the whole dashboard.

  2. Who arrives and who leaves, with their balance

    Today's arrivals and departures with name, room, number of people and what is still owed. Separately, how many of today's arrivals still have no room assigned: that is the figure that prevents the scene in the lobby.

  3. How the rooms and the money are doing

    Clean, to clean, being cleaned and out of service, using the same count as the housekeeping board. Plus today's money: what was collected and the invoices stamped. And the occupancy trend of the last few days, with the latest bookings and the channel they came through.

  4. What is not there is not drawn

    If the hotel does not have a module, its block does not appear. Showing "your cash desk is at $0" when the hotel has no cash desk is not a figure: it is a flat lie shaped like a dashboard.

  5. Everyone arranges it their way

    The blocks can be reordered, resized and hidden. The front desk cares about arrivals and the owner about money, and there is no reason for them to see the same screen.

Where it lives in the panel

  1. Dashboard

It is not a menu entry: it is the panel's home screen, the one that opens on sign-in and the one the logo goes back to.

What it needs first

Nothing: it works from day one, with nothing to set up first.

What it does not do yet

The limits, told by us

  • With several properties, the dashboard shows the first one. To look at another you go into its own screens; a per-property dashboard comes later.
  • The arrangement of the blocks is saved in that browser, not in the account: signing in from another computer brings back the default layout.

Carry on here

Shall we walk through it with your hotel on screen?

Half an hour, your rooms and your rates, and whatever questions you have. No commitment and no card.