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Staff and operations

Employees

The people who work at the hotel even if they never sign into the panel: the room attendant, the maintenance guy, the night watchman.

What it solves

A room attendant gets fifteen rooms a day and does not need — or want — an account with a password. But if she is not in the system, tasks get assigned to a name written by hand on a sheet, and afterwards nobody knows who cleaned 204.

You notice it in things like these

  • The cleaning roster is handed out on a sheet taped up in the linen room.
  • People assume you have to pay for a system account for every person at the hotel.

How it works

  1. An employee is not a user

    You register them with their staff number, position and phone, and that is enough to assign them cleaning tasks and maintenance orders. Whether they sign into the panel is a separate decision, and for most of them the answer is no.

  2. Deactivate and bring back

    High season brings people in and low season takes them away; whoever comes back in December comes back with their own record, not a new one. Only active staff show up when assigning work.

  3. Housekeeping and Maintenance read this list

    There is no second list of people inside each module. The attendant registered here is the one that appears when assigning a room, and the technician is the one that appears when assigning a work order.

Where it lives in the panel

  1. Hotel
  2. Employees

What it needs first

Nothing: it works from day one, with nothing to set up first.

What it does not do yet

The limits, told by us

  • It is deliberately a light version: the list of who works here and for what, not a payroll or a time clock.

Carry on here

Shall we walk through it with your hotel on screen?

Half an hour, your rooms and your rates, and whatever questions you have. No commitment and no card.