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Invoicing

Invoicing each booking: automatic or one click

Decide whether the invoices your guests request are issued automatically or come to you for review, and how to cancel one with its reason.

Reading time
2 min read
Steps
5
In the panel
Reservations & stays → Invoices
Published

How they’re issued

  1. Step 1: Choose the mode

    In Invoices, choose whether the invoice a guest requests is stamped automatically — the default — or comes to you as a request with all its details.

  2. Step 2: The guest requests it themselves

    With their booking code and email, on yaReserva.com or in the app. They can leave the request before arriving; it’s issued as soon as it can be, once.

  3. Step 3: Handle a request

    In the booking, the Invoice card has “Issue in one click”, “Fix details” and “Reject” with a reason the guest receives.

  4. Step 4: Or issue one yourself

    In someone’s name, or to the general public using your hotel’s postal code.

  5. Step 5: Download the PDF and XML

    The Invoices list shows the ones guests requested and the ones your hotel issued, with their PDF and XML. The guest gets them by email, attached.

Cancelling an invoice

You pick the tax authority’s reason, 01 to 04. Reason 01 requires the tax folio of the invoice that replaces it, and it’s validated before calling the provider.

  • Whatever the tax authority answers is recorded as a new row, never overwriting the invoice.
  • A cancelled booking can be invoiced again: the key changes after each cancellation.

Ready to try it at your hotel?

Signing up is free, and you can try the panel first in the demos.