Blocks and maintenance
Take a room out of sale for renovation, a fault or house use, with dates and a reason, and put it back when it works again.
What it solves
A room stops being usable for a thousand reasons that are not a booking: the AC broke, staff is using it, it goes under renovation next month. If that is not recorded in the system it keeps selling, and the one who pays for the mistake is the guest who arrives.
You notice it in things like these
- A room with no air conditioning for two weeks keeps getting sold.
- To cover a renovation you have to close the whole type for sale across every agency.
How it works
You see it before it applies
The block is previewed: which rooms and which days go out before you save it. Afterwards it can be cancelled, completed or reopened — a block is not a one-way door.
It stops counting as available
A blocked room drops out of that night's free count, both in the calendar and in what is published to agencies. Opening a day in the Availability layer shows its reservations and also its blocks, which is what explains why fewer are left than expected.
It still counts towards the fee
Blocking does not lower the fee: it is calculated on the total declared rooms. That is deliberate, and it is written into the business model so nobody discovers it by surprise at the first month-end.
Where it lives in the panel
- Rooms & rates
- Rooms
- Blocks & maintenance
What it needs first
Rooms already created: you block a unit, not a type.
Physical inventory
Carry on here
Shall we walk through it with your hotel on screen?
Half an hour, your rooms and your rates, and whatever questions you have. No commitment and no card.